A utilization analysis looks at which of the following criteria?
A) The national population
B) Qualified workers in the local labor pool
C) The number of potential employees in public schools in the area
D) The number of federal contractors in the labor pool area
Answer: B
Business
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A company's budget, or operating plan, is based on its ___________.
Fill in the blank(s) with the appropriate word(s).
Business
Which of the following service quality dimensions refers to employee competency with respect to knowledge and courtesy?
A) service reliability B) service assurance C) extended services D) customer empathy E) appearance
Business