A professional association is a labor union that represents the interests of a group of agents who work for an organization.

Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case?

A. Acquire the appropriate tools that are going to be used. B. Touch the case to discharge static. C. Remove loose jewellery. D. Refer to manufacturer documentation.

If your browser doesn't support the pseudo-element to create a drop cap, you could use a(n) ____ element and apply your style to it to get the effect.

A. p B. div C. h1 D. span