Faisal is in charge of leading a group of seasoned volunteers at a local charity. The volunteers know what needs to be done, but they seem to have lost their motivation. In this situation, Faisal is best advised to use which leadership style of the situational approach?

A. telling
B. selling
C. participating
D. delegating

Answer: C

Communication & Mass Media

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What should you emphasize most about a recipient during an award presentation?

a. education achievements b. why they won the award c. their connection with the audience d. their ancestral status as "good people"

Communication & Mass Media

Because the eyes communicate more than any other part of the face, scholars study ________ as a separate nonverbal channel from facial behavior.

A. oculesics B. proxemics C. kinesics D. optometrics

Communication & Mass Media