An alternative application suite to Microsoft Office is ________

You can apply filters in a report to view only records that match the ________ you specify

Fill in the blank(s) with correct word

When a client calls and describes a problem with a computer not being able to reach the Internet, in which of the following places of the OSI model would a technician begin troubleshooting?

A. Transport layer B. Physical layer C. Network layer D. Session layer