Face does not always occur within a relational setting

Who was the German scholar whose media studies resulted in the cumulative effects theory that says the media may not have immediate effects, but their effects over time are profound?

A) Herbert Schiller B) Don Shaw C) Elisabeth Noelle-Neumann D) Max Ernst

After a bad day at work, your friend yells at you, "Can't you do anything right? Do I have to do everything!" You believe the criticism and tone of your friend's comments are due to work stress. Which of the following is the most competent way t

a. Ignore your friend's comments because she/he is not responsible for what is said when under stress. b. Communicate your empathy and engage in perspective taking, but also set your boundaries for appropriate communication. c. Yell back at your friend because her/his comments are completely unjustified and rude. d. Communicate your sympathy, but decide to change the topic to get your friend's mind off of work stresses. e. All of the above