Unless you are competing or debating with someone

There are several ways that a person can improve her or his listening ability. In a well-developed essay, select four of these methods. Explain what each means and offer an example of how each applies to a public speaking situation

What will be an ideal response?

According to the text, college speech instructors tend to emphasize informative

and persuasive speeches over speeches to entertain. Indicate whether the statement is true or false.