Explain the concepts of descriptive and evaluative language and why you might use such language during a presentation. 

What will be an ideal response?

Answers will vary.

Communication & Mass Media

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Isaiah is a content developer at Jikia Communications. He has to develop an instructional manual for a brand-new range of phones that are to be released the following year

Isaiah includes a step-by-step description of how to operate the phone in the manual. What is this method of organizing a document called? a. Chronological or sequential b. Cause-and-effect c. General-to-specific d. Problem-solution

Communication & Mass Media

Greg has just started his new job and is feeling overwhelmed with projects that are coming due in a short time. He is talking with Julia, his friend and coworker. Julia responds by relating the frustration and confusion she felt when she started the job and offers to help Greg get back on track with his projects. Julia's understanding of how he felt is an example of _____.

a. neutrality b. empathy c. manipulation d. apathy

Communication & Mass Media