Which of the following is true of nonverbal communication??
A) ?It is the best channel of communication when a high degree of control is to be maintained over a message sent.
B) ?It is difficult to interpret for a variety of reasons, mainly because it is not generally considered a coded language.
C) ?It is appropriate when the message to be communicated should be precise and should avoid chances of ambiguity.
D) ?It is an efficient channel of communication when long and complex messages have to be delivered.
B
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It is most accurate to say that customers buy from stores and companies that offer which of the following?
A) the highest value for the dollar B) the highest customer perceived value C) the highest level of customer satisfaction D) the most attractive company image E) the most concern for society's interests
Someone who is accommodating is demonstrating:
a. A high degree of assertiveness and low importance to outcome b. A low degree of cooperativeness and low importance to outcome b. A high degree of cooperativeness and low degree of assertiveness c. A low degree of cooperativeness and low degree of assertiveness