Explaining how a mediation process will unfold ______.

A. helps disputants to remain patient while listening to the other tell his or her story
B. creates an unnecessarily long opening statement
C. gives the disputants too much information when they are worried about their own conflict
D. unnecessarily duplicates premediation casework information

A. helps disputants to remain patient while listening to the other tell his or her story

Communication & Mass Media

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The ________ is your main idea; it summarizes the basic point you want the listeners to accept

Fill in the blanks with correct word

Communication & Mass Media

On the topic of texting and driving, which is the best example of a speech to inform?

a. a speech eulogizing a family killed by an inattentive driver b. a speech seeking signatures supporting proposed legislation c. a speech discussing accident statistics related to texting d. a speech urging the audience not to text and drive

Communication & Mass Media