Congratulations! You have been hired by Bay Ridge Boats as a management consultant. The owners of Bay Ridge Boats are in their late 70's and planning to retire soon. They want to be sure they set their managers up for success so they have asked you to conduct a series of management workshops. The first workshop topic is to teach the managers about the five overarching sources of change

•Prepare an outline of the five overarching sources of change.
•Discuss how these factors are reshaping the practice of management.
•Include in your essay suggestions for how this manufacturing firm that specializes in building powerboats can leverage these changes for competitive advantage.

Globalization 3/4 Figuratively speaking, the globe is shrinking in almost every conceivable way. Networks of transportation, communication, computers, music, and economics have tied the people of the world together as never before. On the negative side is the controversial practice of offshoring, which is the outsourcing of jobs from developed countries to lower-wage countries. A good education and marketable skills are the best insurance against having your job outsourced to a foreign country. For the boat builder, globalization creates an opportunity for increased sales through the global economy. They may also find new suppliers through international partnerships.

The Evolution of Product Quality 3/4 thanks to U.S. and Japanese quality gurus such as W. Edwards Deming and Kaoru Ishikawa, product/service quality has become both a forethought and a driving force in effective organizations of all kinds. In the most basic terms, the emphasis on quality has evolved through four distinct stages since World War II: From "fix-it-in" to "inspect-it-in" to "build-it-in" to "design-it-in". Progressive managers are moving away from the first two approaches and toward the build it in and design it in approaches. A better understanding of the various approaches to product quality will provide the boat builder with new knowledge to re-evaluate their quality initiatives and potentially implement different approaches that will help them exceed customer expectations.

Environmentalism\sustainability 3/4 Managers around the world are picking up the environmental banner and putting their creative ideas to work. The Green Movement is a cultural and political force in Europe and is gaining a foothold in North America and elsewhere. Managers are challenged to develop innovative ways to make a profit without unduly harming the environment in the process. When the boat builder implements green manufacturing initiatives they can use this as a marketing tool. They may also discover new technologies that allow their boats to be more environmentally friendly giving them competitive advantage.

An Ethical Reawakening 3/4 Managers are under strong pressure to behave better due to recent media attention directed at discrimination, illegal campaign contributions, accounting fraud, price fixing, insider trading, the selling of unsafe products, and other unethical practices. Traditional values, such as honesty, are being reemphasized in managerial decision-making and conduct. Establishing a corporate culture where honesty and integrity are the norm will contribute to ethical decision making by all employees including management. This will have a positive impact on profits, employee satisfaction and production.

The Internet and Social Media Revolution 3/4 Growth of the Internet has been explosive, and the implications of this massive interconnectedness are profound and revolutionary for all. Today, the social media revolution is leading to more user generated content which provides managers and employees with tools to use the Internet for greater efficiency in every aspect of its operations. The boat builder can use these tools to enhance internal communication with employees and external communication with customers, vendors, and partners. These tools also present some potential risks and challenges that managers should be aware of, including: legal, ethical, privacy and security issues.