Clarissa was busy thinking of the things she needed to pack for her trip to the shore the
following day. Her friend, Beth, called her to tell her about a minor car accident she had
earlier that day.
Clarissa stopped thinking about her packing list and focused on what
happened to Beth. Clarissa was using what listening technique?
A) identifying her listening goal B) listening to evaluate
C) summarizing the message D) decentering
D
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Katie had three conflicting sources for her speech topic. Her sources include an article in Time
magazine, a transcript from the Oprah show, and online BlogSpot. Katie is practicing ______________ through the analysis of her sources. A. communication confidence B. communication competence C. critical thinking D. professionalism
An outline helps the speaker test the relevance of supporting ideas
Indicate whether the statement is true or false