An Internet service provider wants to determine its level of customer satisfaction. The best data collection method to obtain the results most quickly is:
A) experiment.
B) telephone survey.
C) mailed survey.
D) personal interview.
B
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All of the following are threats to drawing credible conclusions in qualitative analysis, EXCEPT:
a. not giving enough weight to dramatic events. b. treating co-occurrences as correlations. c. treating co-occurrences as causal relationships. d. extrapolating the rate of instances from those observed. e. discounting the fact that information from sources may be unreliable
When a licensee acts as a buyers agent, he/she can:
a. expect to act as a subagent since the seller is paying the commission. b. withhold negative information about the buyer from the seller. c. present offers directly to the seller on behalf of the buyer. d. present offers to the seller or the sellers agent, if the seller so consents.