Successful process redesign focuses on departmental areas where small, continuous improvements can be made

Which of the following information sources already existed and were not developed for the particular problem at hand?

A) primary B) secondary C) quantitative D) qualitative

Most WLANs run on a telecommunications standard known as ________, which is more commonly called ________

A) WLAN; hotspot B) IEEE 802.16; WiMAX C) IEEE 802.11; Bluetooth D) 802.11g; Wi-Fi