In the process of persuading your audience, it is most difficult to change listeners'

a. beliefs.
b. values.
c. emotions.
d. attitudes.

b

Communication & Mass Media

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The "thumbs up" sign is an example of a(n)

a. dialect. b. articulation. c. illustrator. d. emblem.

Communication & Mass Media

Your communication "bag of tricks" refers to____________, whereas your performance or enactment of a certain communicative behavior is termed ____________

A. skill; evaluation B. skill; competence C. repertoire; selection D. repertoire; skill

Communication & Mass Media