The study of space and how people use it is known as __________

a. kinesics
b. olfactics
c. haptics
d. proxemics
e. artifacts

d

Communication & Mass Media

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What is the most accommodative response in an image restoration strategy?

A) shift the blame B) attack the accuser C) profuse apology D) denial E) justification

Communication & Mass Media

Sasha's boss, Alexis, says, "I'm not sure I understand the source of your reaction. Could you review for me how you arrived at this conclusion?" This is an example of:

a. rejection. b. agreeing with the content. c. disconfirmation. d. probing behind feelings.

Communication & Mass Media