With a batch size of 300 units, what is the capacity of process A as shown in Scenario 6.1?

Thermostats are subjected to rigorous testing before they are shipped to air conditioning technicians around the world. Results from the last five samples are shown in the table. Is the process under control?

Unit # Sample 1 Sample 2 Sample 3 Sample 4 Sample 5 1 73.5 70.8 72.2 73.6 71.0 2 71.3 71.0 73.1 72.7 72.2 3 70.0 72.6 71.9 72.4 73.3 4 71.1 70.6 70.3 74.2 73.6 5 70.8 70.7 70.7 73.5 71.1

________ is the synchronization of a firm's process with those of its suppliers and customers to match flow of materials, services and information with demand

Fill in the blanks with correct word