When you escalate an incident, you refer it to a higher-level ________

Fill in the blank(s) with correct word

tier. This would be part of the SOP.

Computer Science & Information Technology

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When an item is pasted, it is NOT removed from the Clipboard

Indicate whether the statement is true or false.

Computer Science & Information Technology

Ann the IT director wants to ensure that as hoc changes are not making their way to the production applications. Which of the following risk mitigation strategies should she implement in her department?

A. Change management B. Permission reviews C. Incident management D. Perform routine audits

Computer Science & Information Technology