Answer the following statement(s) true (T) or false (F)

1. In considering if mediation is the right option, the intake coordinate offers helpful
advice, such as: “You seem to have a pretty good case and would likely win in court.”
2. Success of mediation is determined solely by the achievement of an agreement.
3. Mediators typically don’t hear “testimony” from witnesses.
4. Fees contingent on settlement are a common practice in mediation.
5. Having both a male and a female mediator when mediating between a man and a
woman is always necessary to achieve credibility by disputants.

1. FALSE
2. FALSE
3. TRUE
4. FALSE
5. FALSE

Communication & Mass Media

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An interviewee should never ask a clarifying question because it indicates they were not listening

Indicate whether this statement is true or false.

Communication & Mass Media

If your group has discussed and decided that members will take turns recording and typing the minutes from each meeting, it has established a(n) ____________

a) conforming norm. b) implicit norm. c) deviant norm. d) explicit norm. e) inclusion norm.

Communication & Mass Media