Spyware The Dunder-Miflin Paper Company has been suffering an even greater spate of shirking by the accounting staff ever since its employees got access to the Internet on their desktop computers. How does installing spyware on computers reduce the shirking? How does it affect the rewards the company provides to employees for reaching performance measures?

Spyware represents a lower cost of monitoring. It records the Internet sites each employee visits so that employees can be admonished if they abuse their Internet access at work. This increased ability to monitor also means the company has additional ways to measure and track performance and is less reliant on reward based incentives.