The aim of any ____ process is to define the set of work instructions that have the greatest chance of accomplishing the purposes of the recommendation.

Which of the following is NOT a major cause of ERP implementation failure?

A. Failure to involve affected employees in the planning and development phases B. Failure to perform testing for the new system C. Insufficient funding D. Insufficient training

Match the following terms to their meanings:

I. Trendline II. Linear trendline III. Exponential trendline IV. Linear forecast trendline V. Moving average trendline A. Where data points create a symmetric arc B. Graphic representation of trends in a data series C. Where data points follow a smooth curve to show data fluctuations D. Where data points follow a straight line with a two-period forecast E. Where data points follow a straight line