People who use a dynamic style of conflict resolution are comfortable expressing disagreements directly but prefer to be emotionally restrained.

Which of the following is an important guideline for the use of statistics in a speech?

A) Use statistics that are mainly from secondary sources. B) Use as many statistics as you can find because they enhance credibility. C) Use reputable, authoritative, unbiased sources for your statistics. D) Report a statistic down to the last decimal point to be thorough and accurate.

His article on the U.S. Senate brought about the 17^th Amendment to the Constitution:

a) Lincoln Steffens; b) Ida Tarbell; c) David Graham Phillips; d) Upton Sinclair; e) Theodore Roosevelt