Marion says, "Jon is a gay athlete." This is an example of what?

Use an oral citation to:

a) establish your credibility as a speaker b) establish the trustworthiness of your source c) show where your information was obtained d) all of the above

James and Laura Grunig's study of excellence in public relations found PR to be most effective when the chief PR officer participates in the strategic planning and decision making processes of an organization

Indicate whether the statement is true or false