A mobile user comes to you with an issue about there phone no longer charging. You put the phone on a wireless charger and it charges fine. You use the cable on another device and the cable seems to be fine. What will probably fix the problem?
A. Clean out the charging port on the device
B. Replace the mobile device's battery
C. Issue a new charging cable to the employee
D. Send the device for service and give the employee a loaner
Answer: A. Clean out the charging port on the device
Computer Science & Information Technology
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