A monotone is achieved by changing pitch, volume, and rate; stressing certain words; and using pauses strategically.

According to your textbook, which of the following strategies can help you and your group deal with self-centered members?

a. comply, communicate, or console the member b. correct, coerce, or condemn the member c. instruct, coach, or punish the member d. accept, confront, or exclude the member e. ignore, defy, or chastise the member

When it comes to resisting media messages,

a. homogenous groups will often do so for similar reasons. b. little research has been done to determine effective strategies. c. people resist different messages for different reasons. d. cutting off media consumption is the only effective strategy.