There are three traits of effective leadership that have been established by communication research

Another term used to describe the practice of covering up mistakes or abuses instead of correcting them is

A) gift wrapping.. B) whitewashing. C) plausible denial. D) spin-doctoring.

Which of the following is a good way to improve intercultural communication?

a. increasing your ethnocentrism b. recognizing cultural differences c. try to overlook the rules and customs of other cultures d. accepting that deep down, all humans are alike