During the evaluating stage of effective listening, the listener engages in all of the following activities except
A. making sense out of what the speaker's words, gestures, and body language convey.
B. judging what the speaker's motivations are.
C. separating the speaker's opinions from facts.
D. considering the speaker's words in the context of what the listener already knows.
Answer: A
Communication & Mass Media
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Indicate whether the statement is true or false.
Communication & Mass Media
Jonathan has just met Carlos, a student from Brazil. He asks Carlos, “How do you like it here in America?” Carlos says, “I’m from America.” What is illustrated by this exchange?
a. defensiveness on Carlos’s part b. ethnocentrism on Jonathan’s part c. language difficulty on Carlos’s part d. rudeness on Jonathan’s part
Communication & Mass Media