Since email is a virtual conversation, rather than an essay, you shouldn't convey emotion through email.

While implementing a solution, the problem-solving team at Avant Garde Corp used a certain tool to outline the required functions and assigned those functions to respective members

This process ensured that every member was clear on the objectives and what was expected of them. Which crucial tool did the team use? a) Action char b) T-chart c) Force-field analysis d) Is/is not analysis

Both traditional brainstorming and the nominal group technique can be used at any phase of the problem-solving process

Indicate whether this statement is true or false.