The purpose of interviewing experts is to help define the marketing research problem rather than to develop a conclusive solution

Services can be stored and are not provided "on demand."

Indicate whether the statement is true or false

A manager notices a high amount of workplace incivility in the office. What strategy should the manager employ to BEST combat this?

A) push up work deadlines B) reprimand rude employees C) encourage face-to-face conversations D) beautify the office