In 2009, the _______ Act provided $19.2 billion over several years for health information technology.

Which one of the following can be a barrier to effective communication?

A) Positioning yourself at the patient's eye level B) Delaying sensitive questions until there is adequate privacy C) Stopping the patient so you can catch up on your notes D) Asking a family member to confine pets to another area while you talk to the patient

In order to control the cost of suction supplies for a home care patient, which of the following is an acceptable strategy?

a. Wash catheters in detergent and hot water between uses. b. Use one catheter per day, and place it in disinfectant between uses. c. Save used catheters for resterilization through the autoclave. d. Wash catheters in soap and cold water when not in use.