Facebook undertook a gatekeeping activity that stirred up a great deal of controversy when it
A. influenced the news feeds of thousands of users.
B. charged different fees to members of various demographic groups.
C. collaborated with YouTube to provide politically biased educational video feeds.
D. lifted its ban on certain types of postings.
Answer: A
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All of the following are suggested strategies for correcting perceptual distortions EXCEPT
A) Avoid labeling others. B) Think of several possible explanations for a person's behavior. C) Treat your first impression as a guess. D) Realize that you never have complete knowledge about another person's challenges. E) Place people into mental categories to predict how they'll act.
If a customer has objections to your product or service, you should leave without pressuring them or asking them additional questions in order to avoid an uncomfortable situation
Indicate whether the statement is true or false.