The Drop Cap dialog box allows you to specify

____ are meant to optimize the cost/risk factors for information that would be lost.

A. Checkpoints B. Restore points C. Recovery points D. Backup points

Joshe is a project leader in Tiran technologies. 75 developers and analysts work under his supervision on several projects. These employees are scattered in small groups in the organization, depending on the project they are working on. Which collaboration tool would be most appropriate for Joshe to keep track whether his developers and analysts are out-of-office, busy, or available?

a. Desktop sharing b. Presence information c. Web conferencing d. Instant messaging