In a short essay, discuss ways that managers can help to reduce job-related stress for their employees
What will be an ideal response?
Answer: Managerial options to deal with job-related stress begin with job suitability for employees. Managers need to make sure that an employee's abilities match his or her job requirements. When employees are in over their heads, their stress levels typically will be high. A realistic job preview and good communication can minimize stress. A performance planning program such as MBO can clarify job responsibilities, provide clear performance goals, and reduce unsettling feelings of ambiguity that employees have through feedback.
Job redesign is also a way to reduce stress. If stress can be traced to boredom or to work overload, jobs should be redesigned to increase challenge or to reduce the workload. Redesigns that increase opportunities for employees to participate in decisions and to gain social support have also been found to lessen stress.
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Which of these is NOT an assumption held by proponents of 360-degree feedback?
A) Employees like being involved in the performance appraisal process. B) Using multiple sources allows us to overcome any biases of a single rater. C) Self-ratings will be harsher than supervisor and peer ratings. D) Multiple raters allow for a broader and more accurate view of performance.
_______ refers to the number of employees who report directly to a manager.
A. Chain of command B. Authority C. Economies of scale D. Span of control E. Autonomy