Probably the best single way to reduce quality problems is to reduce cycle time

A manager weighs three options for capacity cushion as depicted in Figure 4.1. If the dollar amounts expressed in the figure are cash flows, which option is optimal?

A) large cushion B) medium cushion C) small cushion D) Not enough information is given to select an option.

Communication that moves in any direction and skips authority levels is ________

A) casual B) formal C) informal D) oral E) written