Which of the following is true of supplier relationship management?

a. The supplier relationship management process has no impact on any supply chain member's bottom-line financial performance.
b. It helps suppliers and business units to operate with limited or no interactions.
c. It supports manufacturing flow by identifying and maintaining relationships with highly valued suppliers.
d. The supplier relationship management process has nothing in common with the customer relationship management process.

ANSWER: c

The supplier relationship management process is closely related to the manufacturing flow management process. It supports manufacturing flow by identifying and maintaining relationships with highly valued suppliers.