In order for questions to be clear when questioning adults, write your questions at the 7th or 8th grade reading level

The CA discussed in the text is ________

A) an abbreviation for California B) contextual affinity C) communication apprehension D) cultural apprehension

Which method of dealing with relational dialectics is the most complex?

A) neutralization B) separation C) segmentation D) reframing E) none of the above