The front office staff member who primarily handles administrative duties is referred to as a(n) __________

The waived status for diagnostic testing is granted according to the:

A) difficulty in performing the test B) importance of the results of the test C) expense of the test D) amount of preparation required on the part of the patient for the test

The need for ________ occurs when a provider's schedule changes to include evening and weekend hours in order to service more patients.

A. communication skills B. flexibility C. critical thinking D. professional judgment E. empathy