According to the Professional Strategy Triangle, when you start a project, which one of these do you do first?

What happened immediately after Natalie Maines of the Dixie Chicks criticized President George Bush for the Iraq War?

A) Their music sales skyrocketed. B) Legislation was introduced to censor artists. C) Their music was banned from many radio stations. D) There was no impact on music sales.

Research has found that those who need to communicate something negative, such as a desire to end a relationship, often select a __________ communication medium.

A. less rich B. more personal C. more rich D. non-electronic