Tanya was looking forward to the speaker's presentation on home energy efficiency. But the speaker wanted to be sure that all audience members understood what he had to say, so he spoke in a deliberate, slow fashion. The technique backfired, causing most of the audience to become bored and some to even leave, including Tanya. Which barrier to listening does this demonstrate?

A. conversational narcissism
B. selective listening
C. information overload
D. differing speech rate and thought rate

Answer: D

Communication & Mass Media

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Which of the following is not a finding related to physician communication in medicine?

A) physicians with good communication skills had fewer patient complaints and lawsuits B) physicians who are both highly assertive or highly responsive are seen as credible physicians C) physicians who use humor during the medical interview were less likely to face malpractice lawsuits and had more satisfied patients D) physician?s level of nonverbal immediacy negatively impacted patient satisfaction and perceptions of the quality of medical care

Communication & Mass Media

One function of outlining is to test the scope of a speaker's content. List and briefly explain the remaining four functions of outlining

What will be an ideal response?

Communication & Mass Media