With an uncommitted audience, it is best to provide information from respected sources

All of the following are true regarding today's marketplace, EXCEPT:

a. Consumer confidence has rebounded in all sectors of the marketplace b. High profile scandals have rocked Wall Street c. Corporate excess has resulted in legislation to reform corporate behavior. d. Arthur Anderson is no longer doing business.

The idea that people holding views contrary to those dominant in the media tend to keep their attitudes to themselves for fear of rejection is called:

a. the spiral of silence. b. muted group theory. c. neo-Marxist theory. d. critical muffling.