Active listening is one of the best ways to avoid which type of conflict?

An effective summary should

A) repeat the main ideas completely. B) reiterate the development of the main ideas. C) remind the audience of the key points. D) signal the end. E) make a final appeal.

Madison gets annoyed because her friend Susannah forwards to her every chain email that lands in her inbox. Madison needs to tell Susannah to stop violating the maxim of _______

a. quality b. quantity c. manner d. relation