Describe at least three indicators that groupthink is happening. (3 points)
What will be an ideal response
Describe at least three indicators that groupthink is happening. 3 points; 1 each for any of the following:
- Illusion of invulnerability: group members think nothing can happen to them; people believe they won't be held accountable for their actions
- Rationalization: Group members ignore information that contradicts their beliefs; some group members protect the group against outside ideas
- Stereotyped view of "the enemy": People outside the group are thought to be stupid, uninformed, weak, or malicious/evil; thinking that those outside the group are bad makes you feel good
- Conformity pressures: There is pressure to agree; people are punished if they bring up dissenting points of view or contradictory evidence
- Illusion of unanimity: The group believes that everyone agrees because no-one brings up a dissenting point of view; people tend to remain silent if they disagree because they want to belong
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Performance ___________ systems are developed by HR and handed to managers to use in evaluation of subordinates; performance ___________ feedback occurs whenever a supervisor or subordinate feels a discussion about expectations and performance is necessary.
a. criteria; management b. management; criteria c. appraisal; management d. management; appraisal
According to the behavioral bliss point approach, most people:
A) ?reach their bliss point when many activities are highly restricted. B) ?distribute their activities to approach their bliss point as close as possible. C) ?establish a distribution of activities that enable them to almost always reach their bliss point. D) ?move toward their bliss point only if they act spontaneously.