With regard to the grapevine and rumors, a manager should try to ________
A) ignore it
B) destroy it
C) limit its range and impact
D) use it to her advantage
E) encourage its use
C
Explanation: C) Managers cannot entirely eliminate rumors. What they should do is minimize the negative consequences of rumors by limiting their range and impact.
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Which of the following is the advantage of a survey over an interview?
A) Surveys take less time to conduct B) Surveys often have fewer responses to analyze C) Surveys provide more in-depth answers D) Surveys provide more subjective responses E) Surveys allow for responses from more subject matter experts