Which of the following is NOT a broad dimension of service quality?

a. Tangibles
b. Reliability
c. Responsiveness
d. Transcendence
e. Assurance

d

Business

You might also like to view...

Payment of the broker's commission:

a. does not establish agency b. establishes an agency relationship c. determines loyalty d. implies vicarious liability

Business

MFL Sales expects to sell 460 units of Product A and 450 units of Product B each day at an average price of $15 for Product A and $33 for Product B The expected cost for Product A is 38% of its selling price and the expected cost for Product B is 57% of its selling price. MFL Sales has no beginning inventory, but it wants to have a six-day supply of ending inventory for each product. Compute the budgeted cost of goods sold for the next (seven-day) week. (Round the answer to the nearest dollar.)

A) $67,032 B) $66,519 C) $130,500 D) $77,606

Business