Cam begins an argument with Eugene by saying, “You’re just going to attack me once I say how I feel.” Cam has immediately put Eugene on the defensive. Identify the skill that Cam could use to improve his future conflict management abilities.

Your listeners, not you, determine whether you have credibility

Indicate whether this statement is true or false.

In what case did a consumers’ group win the right to pursue antitrust claims against a major domain name registrar?

a) NCTA v. Brand X Internet Services; b) Coalition for ICANN Transparency, Inc. v. VeriSign; c) Prometheus Radio Project v. FCC; d) MGM v. Grokster; e) Universal Studios v. Corley.