Match each of the following communication styles with the appropriate description:
A) Avoids confrontation; fails to express opinions openly and honestly
B) Expresses opinions openly, honestly, and in a respectful manner
C) Attacks the other person in a disrespectful manner
D) Appears non-confrontational; "gets even" later on
66) Passive
67) Passive-aggressive
68) Assertive
69) Aggressive
Answers: 66) A 67) D 68) B 69) C
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An EMT's assessment differs from an assessment made in the emergency department in which way?
A) Time is available in the emergency department to make a diagnosis. B) An EMT's focus is on life threats first. C) The emergency physician is concerned with scene safety. D) The EMT is working with limited resources.
Which of the following patient remarks best reinforces your suspicion that he is in the early stages of hypovolemic shock?
A) "I have had diarrhea for the past four days." B) "I fell last night and think I hurt my belly; see the bruise?" C) "I must have fallen and hit my head. I am very confused and restless." D) "I have been coughing up green mucus and feel weak."