Among the Finnish people, silence communicates awkwardness and may cause people to feel uncomfortable.

The Chinese government uses all of the following ways to monitor and control Internet communications EXCEPT

A) automated scanning to detect prohibited words and phrases. B) chatroom coordinators who guide the discussions in politically acceptable directions. C) government-issued passwords are required to enter an Internet café. D) Internet users must log on using their government-issued ID numbers.

Bernadette was giving a speech on hybrid cars. She decided to use the small, color brochures

she had from the car dealer for her presentation because they had excellent pictures of the vehicles. What problem might this present? A) None. She can practice with her visual aids just as she would use them in the speech. B) None. This is an effective method of showing the pictures. C) She should use them because they are professionally prepared. D) People in the audience will be distracted by passing the brochures around.