Women are less likely than men to be preselected as leaders

What is one of the most frequent obstacles to conflict resolution?

a. competing goals b. failure to listen c. anxiety d. scarce resources

Which of the following facts is TRUE according to the International Listening Association? a. 85% of what we know is learned by listening

b. We spend 50% of our time actually listening. c. We remember 75% of what we hear. d. At least 10% of us have been formally trained to listen.