Discuss five ways that leaders influence culture according to Schein.
What will be an ideal response?
(1) by what they pay attention to, measure, and control; (2) by their reactions to critical incidents and crises; (3) by deliberate role modeling, coaching, and teaching; (4) by their choice of criteria for allocation of reward and status; and (5) by their choice of criteria for recruitment, selection, promotion, retirement, and “excommunication.”
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When Elissa gave her speech, she repeated her main argument to help her audience's comprehension. She was using which organizational technique?
A) Signposting B) Comprehension booster C) Planned attention D) Planned repetition E) Forced attention
Which of the following is typical communicative behavior during the conflict stage of task group development?
A. reducing polarization toward proposals B. showing disagreement C. reinforcement D. emergence E. all of the above