Which term describes operations undertaken to prevent avoidable property loss?

Upon arrival, the medical assistant should copy new patient identification and ________ cards

Fill in the blank(s) with correct word

Your crew is called for a man with chest pain. When you arrive, you find a 78-year-old man in obvious distress. At his side is his wife of 55 years, who is blind. He repeatedly tells you that he does not want to go to the hospital

You are concerned about his welfare and continue to try to convince him to go to the hospital. You know that ________________ will help you determine why he would not go to the hospital. A) therapeutic communication B) interference C) active listening D) verbal cues