The communicative, behavioral, and cognitive processes that influence individuals to join, identify with, become integrated into, and (occasionally) exit an organization is called

a. emotion labor.
b. integration.
c. assimilation.
d. orientation.

Ans: c. assimilation.

Communication & Mass Media

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Most everyone recognizes that Professor Williams is a great teacher and researcher and

many will be sorry to see him retire at the end of this academic year. Brad, on the other hand, has told people "it's about time that old relic, that geezer, retires. He's WAY too old to still be in the classroom." This is an example of A) polarization. B) hate speech. C) sexist language. D) static evaluation.

Communication & Mass Media

Which of the following audiences are particularly important for nonprofits?

a. Internal b. Regulatory Agencies c. Volunteers d. Investors

Communication & Mass Media